Your order with undicloth® will be processed in Sydney within 24hours of your purchase during business hours and dispatched via Australia Post.
NSW metropolitan your undicloth® order should take 2 business days though please allow up to 5 days for rural locations.
Brisbane, Melbourne and Canberra please allow 2 -3 business days
Darwin, Perth and Hobart 2 - 5 business days.
Rural interstate delivery please allow 5 – 6 business days
International delivery depending on city and country. Visit Auspost for estimated shipping times.
During Covid we have found that deliveries to Europe and the US have taken an estimate 2 weeks.
Australia and New Zealand
AUD $5.95 standard shipping is applied to all orders under $80. Free standard delivery for all orders over $80
America and Canada: $25.00AUD. Free deliveries for orders over $120AUD
United Kingdom: $25.00AUD. Free deliveries for orders over $120AUD
Europe: $25.00AUD. Free deliveries for orders over $120AUD
Southern Asia: $25.00AUD. Free deliveries for orders over $120AUD
Rest of the World: $25AUD
undicloth® want you to be 100% happy with your purchase and are happy to offer exchanges and refunds within 14 days of purchase.
Email: email@example.com with your order and reason for return/exchange
Pack: Pack your product in its original condition with tags along with a copy of your tax invoice.
Postal Address: undicloth® returns PO Box 1169, Strawberry Hills NSW 2012
Process: Once we have verified your return/exchange and it has met our policy we will proceed with the exchange or refund.
undicloth® welcomes your exchanges within 14 days of purchase as long as the garment is in their original condition, in their original packaging with tags, unworn and unwashed. please email firstname.lastname@example.org
undicloth® will accept returns with full refund excluding postage within 14 days of purchase as long as the garment is in their original condition, in their original packaging with tags, unworn and unwashed. Please email email@example.com
If you find fault with your undicloth® garment, undicloth® will arrange return shipping and either refund or replace your garment. Please email firstname.lastname@example.org
*please note that undicloth® is not liable for shipping costs associated with exchanges or returns due to purchasing the wrong size or colour including change of mind.
** undicloth® will cover shipping costs if the garment is faulty or the wrong garment has been accidently shipped.
*** when receiving a refund for part of an order that received free shipping due to spending above the minimum price for free shipping, if the refund changes the original receipt amount to fall below the minimum spend then a shipping fee of $5.95 will be deducted from the refund amount.